Property Masters REO Services: Adding Value to Bank Owned Properties
About Property Masters
Property Masters is a full service turnkey REO operation that is consistently one step ahead of the rest in the REO business. We currently service 10 states throughout the Southeast, including Alabama, Florida, Louisiana, Georgia, Kentucky, North Carolina, South Carolina, Mississippi, Tennessee, and Virginia, adapting to and meeting all of our clients’ needs.
As the real estate owned business has continued to grow, Property Masters has dealt with a fair amount of competition, however our superior customer service, communication, and team of trained professionals continue to set us apart in an ever changing industry. Our excellent customer service and our 48-hour bid turnaround times are just a few things that keep clients returning. We have a full field staff on the ground in all our areas that are employed by Property Masters that are fully trained to bid and run jobs from start to finish in an on-budget and on-schedule manner while meeting all REO standards.
Property Masters REO Renovation Specialists provides high-quality renovation services that help their clients prepare their bank-owned homes throughout the Southeast for an expedient sale. When we walk a property and create our estimate, we look at it as if it was our house that we are trying to sell and determine what would need to be repaired to get that done quickly and for a great price.
Local Presence and Project Management on Home Repairs
Property Masters currently serves 10 states in the Southeast including Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, & Virginia. Even though we have a large presence, we still pride ourselves in operating with the same ethics and values as we did back in 1996, when the company was founded. From the conception of a project to its completion, we take all necessary steps to ensure that attention to detail remains the focus.
At Property Masters we not only have Project Managers and Senior Project Managers that reside in each of the states we operate, but we also have state specific dedicated Project Coordinators & Client Service Managers. The sole purpose of the Project Coordinator is to ensure that our REO clients are updated throughout the repair process, and to be serve as our clients main point of contact should they have any questions, concerns, or need anything at all during the repair process. Our dedicated and professional staff is available 24 hours a day, 7 days a week.
Around the Clock Office Support
Your dedicated Project Coordinator will make initial contact within hours of receiving the bid request in order to introduce themselves and the Project Manager assigned to the job. At this time you will receive the direct line and email address for both so you are never passed between receptionists when all you need is a simple answer.
The Project Coordinator will also provide multiple updates each week so you always know exactly what is taking place at the property and when. When the last approved repair has been completed, the Project Coordinator will set up an appointment so you can meet the Project Manager on site to walk the property and inspect all repairs. We do not consider a job complete until our client is 100% satisfied.
Property Masters Experience
We have had the pleasure of working with some industry leaders such as Fannie Mae, Freddie Mac, Premiere Asset Services, and The Home Depot over the past 15 years. We are dedicated to the REO industry and to adding value to the Southeast. From Richmond to Raleigh; Miami to Memphis; Tampa to Tupelo we look forward to showing you the benefits of repairing with a large vendor that keeps attention to detail and building relationships at the forefront of each repair.
Property Masters holds General Contracting licenses in Alabama, Florida, Louisiana, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee, and Virginia. Other certifications include BPI, EPA, IICRC, Home Performance by Energy Star, HAAG, Lead Certified, Drug Free Workplace.
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